Pioneering rural banking in Philippines with automation that works

TRBank teams up with Mindox to boost credit team productivity by 800% and process statements in 1 minute instead of nearly 4 hours.

Industry: Banking

Location: Philippines

Employees: 100+

Solution: Mindox Document Extraction & Analysis

Products: Mindox Extract

Results:

4 hours → 1 minute

Bank statement processing time slashed from manual entry to instant extraction

800%

Estimated productivity gain per credit analyst after switching to Mindox

2.3 hours

Total time taken to extract 2,256 pages over the first month of usage

Building a digital bridge from manual to modern

TRBank, Inc. (formerly Tanay Rural Bank) was founded in 1956 by Atty. Protasio Amonoy Sr. as the first banking institution in Tanay and the first rural bank in Region IV-A. What began with a team of five and a clear mission to support farmers, fishermen, and merchants has grown into a trusted financial institution with over 300 employees and a bold national vision. In 2019, the bank rebranded to TRBank Inc. to reflect its growing presence and bold ambition to become the best SME bank in the Philippines. With continued expansion, including the opening of its 9th branch in Cebu, TRBank is extending its reach nationwide, delivering fast, inclusive, and human-centered financial services to underserved communities. 

But even the most experienced lenders face one persistent challenge: time.

Before Mindox, TRBank’s Credit team manually typed every line of every bank statement, one transaction at a time. Each statement took up to 4 hours to complete. With eight analysts on the job, their daily capacity capped out at 24 statements, leaving little room to scale without hiring more.

Now? That same document is processed within a minute. 

“From hours to seconds”—TRBank’s turning point

In March 2025, TRBank partnered with Mindox to streamline document processing. They integrated Mindox Extract and Analysis into their workflow. The results were immediate:

• In just over one month, the team processed 112 bank statements—over 2,256 pages—in only 2.3 hours total.
• At this pace, one analyst could now match the daily output of the entire team.
• Estimated individual productivity: up 800%.

With Mindox’s extraction speed and features like balance cross-referencing and average daily balance calculation, TRBank is no longer just keeping up—they’re leading.

“Partnering with Mindox has been a game-changer for our credit operations. What used to take us up to 4 hours per bank statement now takes just about a minute. This leap in efficiency helps us serve more clients, faster—so we can continue growing together with them, just as our vision promises.”

~ Katherine L. Balajadia, Chief Credit Officer, TRBank, Inc. 

Better speed, better service

This move isn’t just about internal gains, it’s about delivering faster, more responsive service to their customers. By embracing automation, TRBank is investing in better customer experiences and setting a precedent for what tech-forward rural banking can look like in the Philippines. It’s a signal that they’re not only thinking about efficiency, but also about how to serve their communities better and faster.

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