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Meet Customers Where They Are.
Unify your customer communication, document intake, and process automation across WhatsApp, Messenger, Viber, Email, and more.
Trusted by thousands of businesses worldwide.
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The Opportunity
Your customers are everywhere.
Your next borrower is already chatting on WhatsApp, scrolling Messenger, or checking Viber—often long before they land on your website.
Each time you ask them to download a new app or fill a clunky web form, drop-off leaps and conversion plummets.
Meeting customers inside the channels they already use widens your funnel, shortens onboarding, and builds loyalty from the very first “Hi.”
Solution
One smart layer across all customer touchpoints
Omnichannel gives you the power to automate conversations, document collection, and workflows — wherever your customers are.
Features
Core Capabilities
Multi-Channel Integration
Engage across WhatsApp, Viber, Messenger, Email, and more
LLM-Powered Assistant
Use AI to guide users and trigger the next best action
Smart Document Intake
Borrowers snap a bank statement or pay slip in chat; integrated mindox extracts data and estimates the income in real time.
Workflow Automation
Trigger follow-ups, reminders, and validation checks automatically
Industries
Built for Operational Teams That Scale
Omnichannel supports use cases across:
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A monthly snapshot of how fintech, AI, and automation are evolving in Southeast Asia, plus what we’re building at AND along the way. (edited)