Unlocking Success with Looms

Having led the product development of Looms and now overseeing our operations as Country Manager at AND Solutions, I’ve had the unique opportunity to experience both sides of the conversation: building the product and helping lenders apply it in real life.

What we set out to solve with Looms was simple, but critical. Lenders needed a way to launch, scale, and manage loan products faster, without the friction of legacy systems, disjointed workflows, or high dependency on development teams. Today, Looms powers that transformation for financial institutions across Southeast Asia and beyond.

Built for the Lender, Not Just the Loan

Looms was never designed to be just another LOS or LMS. It was designed to be a scalable platform that adapts to your lending strategy, not the other way around.

From my time as Product Owner, I made sure the system could handle diverse lending types (consumer, SME, leasing, BNPL etc.) while remaining configurable, modular, and fast to deploy. We worked closely with actual lenders to map every friction point and build a product that solved real bottlenecks.

Rapid Product Launches, No-Code Configuration

One of the things I’m proudest of is our Product Engine, which allows teams to launch new products in minutes—not weeks. With no-code configuration, built-in policy enforcement, and audit-ready tracking, lenders can test and refine offerings without long development cycles.

This gives you the agility to respond to market shifts or regulatory changes without re-engineering your core system.

From Credit Decisioning to Collections, Fully Integrated

Looms brings the entire lending lifecycle into one platform:

• Digital onboarding and omnichannel application intake
• Credit decisioning powered by internal rules and third-party data
• Document processing, collateral management, disbursement
• Loan servicing, collections, and reporting

We built Looms to eliminate silos, reduce data handoffs, and streamline operations from origination to repayment.

Omnichannel by Default

One key lesson I’ve carried into my current role is this: borrowers don’t think in channels, but in convenience.

Looms supports omnichannel lending journeys: users can apply via mobile, switch to desktop, or upload documents through WhatsApp. This dramatically reduces drop-off, especially in markets where borrowers use mobile-first tools and expect real-time service.

🔗 Explore our Omnichannel Capabilities

Secure, Compliant, and Future-Ready

As a product owner, I worked side-by-side with legal and infrastructure teams to ensure Looms would meet both local regulatory needs and international standards like ISO 27001 and GDPR. Today, it’s hosted securely on AWS or Azure, comes with role-based access control, audit logs, and seamless API integration with KYC providers, credit bureaus, and more.

It’s a platform lenders can trust to launch quickly, and to scale sustainably.

Built With Lenders, Proven in Market

We didn’t just build Looms for lenders, we built it with them. Every workflow, module, and feature was shaped by hands-on experience and direct feedback from institutions navigating complex lending environments.

Looms supports the entire lending workflow, from digital onboarding and product configuration, all the way to scoring, disbursement, repayment, and collections. Whether you're handling secured business loans or unsecured consumer finance, Looms is designed to adapt to your operations—not the other way around.

Across the region, our clients have:

• Reduced time-to-yes by over 70%
• Automated 100% of credit decisioning
• Increased customer acquisition by more than 100%
• Decreased operational costs by over 30%

These aren’t just efficiency gains. They represent stronger lending portfolios, faster market expansion, and better customer experiences.

If you’re in banking, consumer finance, or SME lending and want to see how Looms can support your unique workflows, I invite you to learn more.

👉 Explore how Looms serves the Banking & Financial Sector

Final Words from the Ground

As someone who has helped shape Looms from the inside and now helps clients implement it on the ground, I can confidently say this: Looms is built for lenders who are ready to lead.

If you're looking for a partner to digitize lending in a way that’s fast, reliable, and aligned with real-world workflows, Looms is the product. And at AND Solutions, we're ready to guide you every step of the way.

Tselmeg Galtbayar
Country Manager, AND Solutions
Former Product Owner, Looms

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