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AND Solutions provides AI-driven Custom Credit Scoring solution to PT AEON Credit Service Indonesia to enhance customer experience
The collaboration will enable the Indonesian company to automate its credit screening operations and enhance customer experience, increasing AND Solutions’ credibility as a trusted software provider for financial institutions across Southeast Asia
INDONESIA: Leading fintech company AND Global’s subsidiary, AND Solutions has announced a new software provision agreement with PT AEON Credit Service Indonesia, a subsidiary of AEON Financial Service (AFS) that offers consumer credit, installment payment options, and personal financing solutions to Indonesian customers. The collaboration will leverage AND Solutions’ AI-based Custom Credit Scoring platform to automate PT AEON Credit Service Indonesia’s credit screening operations, improve average screening time, and enhance overall customer experience.
The successful signing of this agreement solidifies AND Solutions as a trusted software provider as the company continues to enable financial institutions across Southeast Asia to streamline their operations. AND Solutions’ credit scoring platform is powered by AI and ML technology to create tailor-made custom scoring models. The solution utilizes different customer data held by financial institutions such as credit history, income source, and alternative data to accurately score the creditworthiness of borrower applicants. By leveraging the inherent adaptabilities of AI and ML technology, AND Solutions scoring models can remain current and effective in the changing business landscape. The technology offered by AND Solutions will empower PT AEON Credit Service Indonesia to streamline loan assessments process and improve operational efficiency.
The collaboration with PT AEON Credit Service Indonesia comes after the software provision agreement between AND Solutions and AEON Thana Sinsap, the Thailand-based subsidiary of AEON Financial Service (AFS), in August 2024, reflecting the quality and reliability of their software.
Commenting on the new agreement, President Director of PT AEON Credit Service Indonesia, Mr. Yasunori Narabayashi said: “We are confident that AND Solutions’ AI-powered credit scoring software will enable us to offer a frictionless experience to our customers in Indonesia. Their expertise, speed, and flexibility are essential for us to modernize our operations and increase efficiency.”
Khos-Erdene Baatarkhuu, CEO of AND Global, added: “We are delighted to be offering our AI-based custom credit scoring to PT AEON Credit Service Indonesia. Streamlining the loan assessment process is an essential step to enhancing customer experience by reducing screening times and automating operations. The trust placed in us by PT AEON Credit Service Indonesia strengthens our commitment to supporting their mission of delivering accessible and inclusive financial services to Indonesians, enhancing their quality of life and addressing their long-term financial needs through our technology.”
About PT AEON Credit Service Indonesia
PT AEON Credit Service Indonesia, part of the AEON Group—a leading Japanese retail and financial conglomerate—focuses on providing consumer financing solutions in Indonesia. The company offers installment loans for purchasing electronics, home appliances, furniture, and more, partnering with merchants to provide flexible payment plans. With a commitment to responsible lending and excellent customer service, AEON Credit Service Indonesia supports the country’s growing consumer finance market. For more information, visit https://www.aeon.co.id.
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